FAQ

Services

GREENWAVE FAQ

1.What is the cost of your maintenance contracts?

The cost of our maintenance contracts is contingent upon the size of the property, the specific services required, and the frequency of visits. Typically, contracts commence at for fundamental services such as mowing and edging. For a comprehensive quotation, we invite you to contact us for a complimentary consultation.

2. Which payment methods do you accept?

We accept a diverse range of payment methods, including: - Credit and debit cards - Checks - Online payment platforms e.g., PayPal, Venmo, or other specified options - Cash, Additionally, we offer automated billing and payment plans for long-term contracts.

3. Do you provide on-demand services or solely scheduled services?

We offer both options. Clients may opt for regular maintenance services for consistent care or request on-demand services to address specific needs, such as storm cleanup, planting, or one-time seasonal projects.

4. How may I obtain a quote?

Acquiring a quote is a straightforward process:
1. Please contact us via telephone, email, or our website.
2. Provide pertinent details regarding your property and the services of interest.
3. We will schedule a visit to evaluate your property and furnish a detailed, no-obligation estimate.

5. Are you licensed and insured?

Yes, we are fully licensed and insured, ensuring that all work is conducted in a professional and safe manner. We are prepared to provide proof of insurance and licensing upon request.

6. What distinguishes hardscaping from softscaping?

Hardscaping pertains to the non-living elements within a landscape, such as patios, walkways, retaining walls, fire pits, and outdoor kitchens. Softscaping involves living components, including plants, trees, shrubs, flowers, and grass. Both elements are essential for achieving a balanced and aesthetically pleasing landscape, and we specialize in their integration to create harmonious designs.

7. When should landscaping services be performed?

The optimal timing for landscaping services varies based on the nature of the work:
Planting and lawn care: Spring and fall are ideal for planting and seeding, given the cooler temperatures and consistent rainfall.
Hardscaping: This can be conducted year-round, although spring and summer are preferred seasons for outdoor projects.
Irrigation systems: The best time for installation is during spring or early summer. We recommend planning your projects in advance to ensure availability during peak seasons.

8. Do you provide guarantees for your work?

Yes, we are committed to the quality of our work. In the event of any issues, we will address them promptly. Furthermore, certain plantings and installations are accompanied by warranties, and we can discuss the specifics during your consultation.

9. What is the typical duration of a landscaping project?

The duration of a project is contingent upon its scope and complexity. For example, small projects such as planting beds may require one to two days, while larger installations can take several weeks. We will present a timeline during the planning phase.

10. What preparations should I undertake prior to your visit?

For most projects, it is advisable to clear the area of personal items and to discuss property boundaries and utility placements in advance. Our team will manage the remaining aspects.

11. What is the estimated cost of the services?

Cost estimates vary based on the size of the property and the specific services selected. Following an assessment of your needs, we will provide a comprehensive, itemized quotation.

Chat on WhatsApp